Practice advice for people who support people who show behaviours of concern

Positive Behaviour Support (PBS) is both a philosophy and practice that uses a range of individual and multi-systemic interventions designed to effect change in people’s behaviour and ultimately improve quality of life.

Positive Behaviour Support (PBS) is an evidence-based approach that supports reduction in the frequency and intensity of behaviours of concern. It begins with person-centred planning, leads to an individualised service based on effective and ethical practice and produces outcomes that address the person’s wants and needs. 

This approach incorporates detailed observation and analysis of a person’s environment and behaviour, followed with strategies to teach and reinforce alternative behaviours.

PBS is implemented in a collaborative partnership approach with the person, their carers and their support network and staff.

PBS is now recognised worldwide as the best practice for responding to behaviours of concern. 

Restrictive practices

restrictive practice is any practice or intervention that has the effect of restricting the rights or freedom of movement of a person with a disability.

A restrictive practice is a regulated restrictive practice if it is, or it involves, seclusion, chemical restraint, mechanical restraint, physical restraint or environmental restraint.

The use of regulated restrictive practices by disability service providers must be included in a behaviour support plan and reported to the Victorian Senior Practitioner. 

The use of regulated restrictive practices by registered NDIS providers must be included in an NDIS behaviour support plan prepared by an NDIS behaviour support practitioner and reported to the NDIS Quality and Safeguards Commission.

More information

For more information, see the Victorian Senior Practitioner.


Phone: (03) 9096 8427
Email: Victorian Senior Practitioner