You may also wish to take your complaint to one of the following organisations:
Victorian Ombudsman
The Ombudsman can look into complaints about State and local government authorities. The Ombudsman can look into complaints made about decisions, actions or inaction by these bodies.
Telephone: 1800 806 314
Website: www.ombudsman.vic.gov.au
Social Services Regulator
The Social Services Regulator is an independent statutory authority that oversees social services in Victoria.
Email: enquiries@ssr.vic.gov.au
Website: www.vic.gov.au/social-services-regulator
The Commission for Children and Young People (CCYP)
The CCYP promotes improvement in policies and practices that affect the safety and wellbeing of Victorian children and young people.
Telephone: 1300 78 29 78
Website: www.ccyp.vic.gov.au
Office of the Victorian Information Commissioner
The Office of the Victorian Information Commissioner will investigate complaints about a Victorian Government agency or local council’s failure to comply with one or more of the Information Privacy Principles.
Telephone: 1300 006 842
Website: www.ovic.vic.gov.au
Victorian Equal Opportunity & Human Rights Commission (VEOHRC)
VEOHRC works to protect human rights, promote fair treatment for all Victorians, and advocate for a diverse and inclusive state.
Telephone: 1300 292 153
Website: www.humanrights.vic.gov.au
Disability Services Commissioner
The Disability Services Commissioner works with people with a disability, and disability services to resolve complaints.
Telephone: 1800 677 342
Website: www.odsc.vic.gov.au