Cheltenham office

Cheltenham office – Department of Families, Fairness and Housing
Department of Families, Fairness and Housing

Office details

Address: 4–10 Jamieson Street, Cheltenham VIC 3192

Operating hours: 8.45am to 5.00pm, Monday to Friday. Please call to make an appointment.

Telephone: 1300 555 526

Access for people with disability and accessible toilet.


Housing Call Centre (Maintenance) telephone: 13 11 72

Maintenance email:

For non-urgent maintenance and repairs, use the online maintenance form.

Housing Tenancy and Property enquiries:

Housing Advice and Assistance Team for Victorian Housing Register (housing applications) and RentAssist Bond Loan enquiries:

Child protection contacts

Child protection south division

Telephone: 1300 555 526

For information, visit Child protection on the Services website.