Objective 5 objective indicators
To succeed, we will:
- improve the quality, safety and effectiveness of service delivery
- increase responsiveness of services to diversity and intersectionality
- improve access to services
- increase the voice of clients, people with lived experience and diverse communities in the design, delivery and evaluation of policies and services
- increase effective organisational oversight and financial management
- increase system agility, responsiveness and resilience
- increase effectiveness, appropriateness and integration of technology, information technology systems and information management
- improve workforce health, safety, wellbeing, capability and diversity
- increase use of evidence, analytics, evaluation, outcome measurement and data to inform planning, investment, practice and policy design.
Objective 5 initiatives
To meet this objective, we will:
- support strengthened child safety regulatory oversight and improved information sharing by implementing reforms under the Social Services Regulation and Amendment (Complaints and Worker Regulation) Bill 2025 Safeguards Bill, including:
- requiring applicants to complete child safety training before being granted a Working With Children Check (WWCC)
- requiring employers to verify when they engage a WWCC holder
- consolidating WWCC, National Disability Insurance Scheme worker screening, Reportable Conduct Scheme and Child Safe Standards under the Social Services Regulator.
- deliver a multiyear program to replace and modernise the core technology systems supporting the community and family service system, starting with the replacement of the IRIS system and detailed design of new case management system for statutory Child Protection and Care services
- improve our use of data insights by strengthening data collection, analysis and reporting through the MARAM and Family Violence Information Sharing schemes. This will inform our family and sexual violence responses
- scale and apply linked data insights for decision-making across the Victorian Government through the Victorian Social Investment Model.