The framework outlines the principles, domains, roles and responsibilities of quality governance and includes measures of success, and indicators of poor quality governance.
The framework assists people at every level of a community service to critically assess their current practice in relation to seeking, hearing and responding to the client voice.
This framework describes what fraud and corruption is and how it can affect the functions and service delivery of the Department of Families, Fairness and Housing. It also describes roles and responsibilities regarding the management of fraud and corruption within the department.
This framework helps the department and mainstream Victorian health, human and community services to create culturally safe environments, services and workplaces.