The State Concessions Act (2004) provides the framework for the provision of concessions in Victoria, for energy (electricity and gas), water and local council rates, including eligibility criteria.
Trauma-informed practice is a whole-of-system approach to support the wellbeing of those who use and work in our services.
Fairness and equity are at the heart of our work as a department. The framework complements our vision of empowering communities to build a fairer, safer and more inclusive Victoria.
A partnership between the Victorian Government, Victorian Aboriginal Communities and the Child and Family Services Sector.
The framework outlines the principles, domains, roles and responsibilities of quality governance and includes measures of success, and indicators of poor quality governance.
The framework assists people at every level of a community service to critically assess their current practice in relation to seeking, hearing and responding to the client voice.
Prevention, detection and response
This framework helps the department and mainstream Victorian health, human and community services to create culturally safe environments, services and workplaces.