Our vision and values

Our vision and values underpin everything we do. They guide our behaviour and work practices.

Our vision

Empowering communities to build a fairer and safer Victoria.

Our values

We are responsive

  • We provide frank, impartial and timely advice to the Victorian Government.
  • We provide high-quality services to the Victorian community.
  • We identify and promote best practice.


  • We listen to people and communities and respond to their needs.
  • We use person-centred approaches to service and program delivery. 
  • We promote a culture of learning and continuous improvement. 

We have integrity

  • We are honest, open and transparent in our dealings.
  • We use powers responsibly.
  • We report improper conduct.
  • We avoid any real or apparent conflicts of interest.
  • We strive to earn and sustain public trust.


  • We are trustworthy, and we do what we say we will do.
  • We stay true to our values when it is easy and when it is difficult.
  • We value a broad range of evidence and knowledge systems.

We are impartial

  • We make decisions and provide advice on merit and without bias, caprice, favouritism or self-interest.
  • We act fairly by objectively considering all relevant facts and fair criteria.
  • We implement Victorian Government policies and programs equitably.


  • We consider data and evidence and community feedback in our advice.
  • We check for unconscious bias and provide safe spaces for different perspectives.
  • We consider all options and once a decision is made, we work as one.

We show respect

  • We show respect for colleagues, other public officials and members of the Victorian community.
  • We treat our colleagues, other public officials and members of the Victorian community fairly and objectively. 
  • We ensure freedom from discrimination, harassment and bullying.
  • We use colleagues’, other public officials’ and members of the Victorian community’s views to improve outcomes on an ongoing basis.


  • We are connected to community and we listen to their perspectives.
  • We create partnerships with local people and organisations.
  • We empower communities by building capacity and resilience.
  • We use humanising and strengths-based language.
  • We respect a diversity of perspectives.
  • We create safe spaces to seek out and hear the voices of people with lived experience.

We are accountable

  • We work to clear objectives in a transparent manner.
  • We accept responsibility for our decisions and actions.
  • We seek to achieve the best use of resources.
  • We submit ourselves to appropriate scrutiny.


  • We aim to make a tangible difference.
  • We aim to improve equality of opportunity and outcomes for Victorians.
  • We make best use of government resources.
  • We aim to provide support at the right time and in the right place for people who need it.

We lead

  • We actively implement, promote and support our values.


  • We celebrate success and learn from our experiences.
  • We remove barriers to participation whenever we can.
  • We demonstrate our values in our interactions.
  • We have a supportive and collaborative culture.

We respect human rights

  • We respect and promote the human rights set out in the Victorian Charter of Human Rights and Responsibilities Act 2006.
  • We make decisions and provide advice consistent with human rights.
  • We actively implement, promote and support human rights.


  • We are inclusive.
  • Aboriginal people and communities determine how services will be delivered to them.
  • We work with Aboriginal communities, LGBTIQ+ communities, culturally and linguistically diverse (CALD) communities, young people, older people, women, veterans and people with disability to end discrimination.
  • We promote gender equality and diversity in the workforce.