We oversee complex systems, services and programs with partners that include:
- community services
- peak organisations
- community groups
- our own staff
- central and local service delivery.
We are all joined by the aim of trying to create a fairer, safer and more inclusive society.
We allocate more than $1.46 billion to agencies for service delivery each year.33 We monitor about 920 service agreements with community sector organisations.34 We invest about $2.8 billion per year in the NDIS.35 We also provide grants to around 2,000 different multicultural community organisations, representing more than 220 multicultural and multifaith communities.36
One of our key strengths is engaging and partnering with the communities we work with and for, including diverse communities. One of our greatest assets is the extensive network of frontline staff and offices that reach across the state. Our staff enjoy close working relationships with communities, community organisations, local government and service delivery agencies. Our local footprint allows us to engage with communities and respond to their changing needs.
This new department will use its network of staff across the state to inform program development and service delivery models and to plan for unexpected events. We will use local and operational information to solve problems, transform systems and deliver higher quality, more connected, safe and responsive services.
We will use our footprint to co-design and deliver integrated supports within communities. To do this, we will use place-based approaches and community planning that connects services in locations and wraps services around people and families.
We will work to remove the siloes that affect the accessibility of services, and that can leave gaps for people to fall through.
33 Source: Internal data from the Service Agreement Management System (SAMS), July 2021
34 Source: Internal data from the Service Agreement Management System (SAMS), July 2021
35 Source: Victorian Budget 2020/21: The Hon Luke Donnellan MP Minister for Disability, Ageing and Carers, 18 June 2021
36 Source: Internal data from the department’s grant management system, July 2021